Refund & Return Policy

Last updated: 2026

This Refund & Return Policy explains how return requests, refund requests, damaged items, incorrect items, and order issues are handled for purchases made through lifemarketshop.com, operated by COD KINGDOM LLC.

1. Contact before returning an item

Before sending any product back, contact us at info@lifemarketshop.com. Include your order number, the email address used for the order, the product name, and a short explanation of the issue. We will provide the next steps where a return is eligible.

2. Return eligibility

Return eligibility may depend on the product type, condition, timing of the request, proof of purchase, and applicable law. Items generally must be returned unused, undamaged, and with original packaging, accessories, manuals, and any included materials where applicable.

3. Items that may not be eligible

Some items may not be eligible for return where allowed by applicable law, including products that are used, damaged after delivery, missing parts, customized, perishable, hygiene-sensitive once opened, final-sale, digital, or otherwise excluded in the product description or checkout information.

4. Damaged, defective, or incorrect items

If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible at info@lifemarketshop.com. Include your order number, a description of the issue, and clear photos of the product and packaging so we can review the case.

5. Return instructions

Where a return is approved, we will provide return instructions by email. Do not send products to the company address or any other address unless we have specifically instructed you to do so. Unauthorized returns may be delayed, refused, or unable to be processed.

6. Return shipping

Return shipping responsibility may depend on the reason for the return, product condition, carrier requirements, destination, and applicable law. If a return is approved, our instructions will explain whether return shipping costs or labels apply to your case.

7. Refund processing

Once an approved return is received and inspected, we will notify you about the status of the refund. If approved, the refund will be processed through the applicable original payment method or another method communicated by support, subject to payment provider processing times.

8. Partial refunds or deductions

Where permitted by applicable law, deductions or partial refunds may apply if returned items are used, damaged, missing parts, not in original condition, returned late, or otherwise fail to meet the applicable return requirements.

9. Exchanges

Exchange availability may vary depending on product availability and the reason for the request. If you need a replacement for a damaged, defective, or incorrect item, contact us first so we can review the issue and provide available options.

10. Order cancellation

If you need to cancel an order, contact us as quickly as possible at info@lifemarketshop.com. We cannot guarantee cancellation once an order has entered processing, dispatch, or fulfillment.

11. Related shipping information

For delivery delays, failed deliveries, damaged packages, and tracking-related issues, please also review our Shipping Policy.

12. Contact for refunds and returns

For any question about refunds or returns, write to: info@lifemarketshop.com